Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für Atlassian Apps erstellen.
Technischer Support
Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.
Erforderliche Felder sind mit einem Sternchen markiert.*
{"xsrfToken":"e06a40382a7538b3122ace66423abf44491c79af_lout","branding":{"id":"2","key":"apphelp","name":"Atlassian Apps","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/35","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#67249e","headerLinkHoverBGColor":"#67249e","headerBadgeColor":"#67249e"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"apphelp","projectId":10045,"serviceDeskId":2,"name":"Atlassian Apps","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für Atlassian Apps erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"6","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10536,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[2],"key":""},{"id":"8","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10549,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"10","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[2],"key":""},{"id":"11","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10535,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[2],"key":""},{"id":"12","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10539,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[2],"key":""},{"id":"5","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10520,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[2],"key":""},{"id":"9","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Allgemein"}],"orderMapping":{"2":[6,8,10,11,12,5]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"02115a79-a4f3-34e1-b822-0e75d8be87ec","appLinkName":"","appLinkUrl":"","spaceKey":"B4J","spaceName":"Buckets for Jira","spaceUrl":"","isServer":false},"labels":[],"projectKey":"APPHELP","serviceDeskId":2,"kbLinkDomainURLs":["https://computerra.atlassian.net","https://help.jira.computerra.cloud","https://wiki.hub.computerra.cloud","https://jira.hub.computerra.cloud"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APPHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YmViMjNmNS0xODU2LTQxNDctOGRhZS0xNGZlOTNmZTZmZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTQyODcyMzgsIm5iZiI6MTc1NDI4NjAzOH0.IpD2taKrPELyavBWriXJZXYLEPka0dDkpnC0Uhlqzoo","targetCollection":"upload-project-10045","endpointUrl":"https://api.media.atlassian.com","clientId":"5beb23f5-1856-4147-8dae-14fe93fe6fff","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":5,"projectId":10045,"issueType":{"id":"10018","name":"Support"},"form":{"name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","intro":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","instructions":"","icon":10520,"iconUrl":"https://help.jira.computerra.cloud/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"App","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10096","label":"Buckets for Jira","selected":false,"children":[]},{"value":"10032","label":"Workflow Wizard","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Womit können wir Ihnen helfen? Antworten Sie so detailliert wie möglich.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Hängen Sie alle relevanten Dateien an.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/5","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/5","calendarParams":{"firstDay":1,"date":"2025-08-04T07:40:38+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"02115a79-a4f3-34e1-b822-0e75d8be87ec","appLinkName":"","appLinkUrl":"","spaceKey":"B4J","spaceName":"Buckets for Jira","spaceUrl":"","isServer":false},"labels":[],"projectKey":"APPHELP","serviceDeskId":2,"kbLinkDomainURLs":["https://computerra.atlassian.net","https://help.jira.computerra.cloud","https://wiki.hub.computerra.cloud","https://jira.hub.computerra.cloud"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YmViMjNmNS0xODU2LTQxNDctOGRhZS0xNGZlOTNmZTZmZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTQyODcyMzgsIm5iZiI6MTc1NDI4NjAzOH0.IpD2taKrPELyavBWriXJZXYLEPka0dDkpnC0Uhlqzoo","targetCollection":"upload-project-10045","endpointUrl":"https://api.media.atlassian.com","clientId":"5beb23f5-1856-4147-8dae-14fe93fe6fff","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}